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Privacy Policy - Cookie Policy

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Thank you for visiting our website. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

Our website can usually be used without providing any personal data. Insofar as personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be disclosed to third parties.

As new technologies and the constant further development of this website may result in changes to this data protection declaration, we recommend that you read the data protection declaration again at regular intervals.

 

Who is responsible for data collection on this website?

 

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

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What personal data do we collect from you?

 

For inquiries, at least the full name of the inquirer, his place of residence, his e-mail address and his telephone number must be provided.

The payment data to be provided during payment, such as the name of the account or card holder and account or card numbers, will be forwarded to the respective payment service provider or bank for payment processing.

If you do not provide us with this data, we can refuse to cooperate.

Further information such as age, gender and place of birth can be requested during registration. In addition, we may ask you about the purpose of your request for marketing purposes and ask you to provide your e-mail address for sending offers or newsletters. This information is voluntary and not a condition for working with us.

 

How do we collect your data?

 

On the one hand, your data is collected when you communicate it to us. This can, for example, be data that you enter in a contact form.

Other data is automatically recorded by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

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What do we use your data for?

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We use the data transmitted to us in order to be able to answer your inquiry personally and possibly to prepare an offer. If you have registered for the e-mail newsletter or for receiving offers, we use your data to inform you regularly about our offers and promotions.

Access to personal data is only granted to persons who are informed about the legal provisions on data protection and who have undertaken to comply with the applicable legal provisions. These persons only access the data to the extent necessary for the execution of the contractual relationship.

 

Where is your data stored?

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Your personal data is stored on our servers within the European Union.

 

What rights do you have regarding your data?

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You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions on the subject of data protection. You also have the right to lodge a complaint with the competent supervisory authority.

 

children and young people

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Persons under the age of 18 should not transmit any personal data to us without the consent of their parents or guardians. We do not request any personal data from children and young people, do not collect it and do not pass it on to third parties.  

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access data

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We, the website operator or website provider, collect data about access to the website on the basis of our legitimate interest and save this as “server log files” on the website server. The following data is logged in this way:

• Visited site

• Time of access

• Amount of data sent in bytes

• Source/reference from which you came to the page

• Browser used

• Operating system used

• IP address used.

 

The server log files are stored for a maximum of 3 days and then deleted. The data is stored for security reasons, e.g. B. to be able to clarify cases of abuse. If data has to be kept for reasons of proof, they are excluded from deletion until the incident has been finally clarified.

 

Reach measurement & cookies

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This website uses cookies for pseudonymised range measurement, which are transmitted to the user's browser either from our server or from the server of third parties. Cookies are small files that are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website. If you do not want cookies for range measurement to be stored on your end device, you can object to the use of these files here:

• Network Advertising Initiative cookie deactivation page:  http://optout.networkadvertising.org/?c=1#!/ 

• US website cookie deactivation page:  http://optout.aboutads.info/?c=2#!/

• Cookie deactivation page of the European website:  http://optout.networkadvertising.org/?c=1#!/

 

Common browsers offer the setting option not to allow cookies. Note: There is no guarantee that you will be able to access all functions of this website without restrictions if you make the appropriate settings.

 

Collection and processing of personal data

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The website operator never collects, uses or passes on your personal data to third parties. Personal data is all information that is used to identify your person and which can be traced back to you - for example your name, email address and telephone number.

You can also visit this website without providing any personal information. In order to improve our online offer, however, we save your access data to this website (without personal reference). This access data includes e.g. B. the file you requested or the name of your Internet provider. Due to the anonymization of the data, it is not possible to draw conclusions about your person.  

 

Contact options (contact form / support / email)

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On our website there is the possibility to contact us via e-mail / contact form. In this context, your personal data will be stored and processed for the purpose of communication. The data collected for this purpose ([name, address, telephone number, e-mail address, IP address]) will not be passed on to third parties. A combination of the data with other data collected on this website does not take place.  

 

Newsletter Data

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If you would like to receive the newsletter offered on the website, we need an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter . Further data is not collected. We use this data exclusively for sending the requested information and do not pass it on to third parties.

You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.

 

Handling contact information

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If you contact us as the website operator through the contact options offered, your details will be saved so that they can be used to process and answer your request. This data will not be disclosed to third parties.

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Google Analytics and IP anonymization

 

Due to our legitimate interests in optimizing and analyzing our online offering, this website uses the “Google Analytics” service, which is provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses "cookies" - text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the USA and stored there. Retention of user and event data is not automatic.

 

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement:  https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

 

We have activated the IP anonymization function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

 

The data collected by Google on our behalf is used to evaluate the use of our online offering by individual users, e.g. B. to create reports on the activity on the website in order to improve our online offer.

 

You have the option of preventing the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restrictions if your browser does not accept cookies.

You can also use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link takes you to the corresponding plugin:  https://tools.google.com/dlpage/gaoptout?hl=de

 

Alternatively, by clicking on this link deactivate Google Analytics, you can prevent Google Analytics from collecting data about you within this website. By clicking on the link above, you download an "opt-out cookie". Your browser must therefore always allow the storage of cookies. If you delete your cookies regularly, you will need to click the link again each time you visit this website.

Here you can find more information about the use of data by Google Inc.:  

• https://policies.google.com/privacy/partners?hl=de  (Data collected by Google partners)

• https://adssettings.google.de/authenticated  (Settings about ads shown to you)

• https://policies.google.com/technologies/ads?hl=de  (Use of cookies in ads)

 

Use of Google ReCaptcha

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We use "Google reCAPTCHA" on our website, a service provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google"). Google reCAPTCHA stores and processes information about your user behavior on our website. Among other things, Google reCAPTCHA uses cookies, i.e. small text files that are stored locally in the cache of your web browser on your device and that enable an analysis of your use of our website. We use Google reCAPTCHA to check whether the entry is made by a human or abusively through automated, machine processing. This is also our legitimate interest in processing the above information. The IP address transmitted as part of Google reCAPTCHA will not be merged with other Google data unless you are logged into your Google account at the time Google reCAPTCHA is used. If you want to prevent this transmission and storage of data about you and your behavior on our website by Google, you must log out of Google before you visit our site or use Google reCAPTCHA.

Use of Google Maps

 

This website uses Google Maps to display maps and to create directions. Google Maps is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. By using this website, you agree to the collection, processing and use of the automatically collected data and the data you have entered by Google, one of its representatives, or third parties. For the Google Maps Terms of Service, see the Google Maps Terms of Service. For more information about Google Maps, see Google's privacy policy and terms of use at  policies.google.com/privacy  remove.

 

YouTube

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Our website uses plugins from the Google-operated YouTube site. The site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers will be established. The YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. You can find further information on the handling of user data in YouTube's data protection declaration at:  https://www.google.de/intl/de/policies/privacy .

 

Google Web Fonts

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This site uses so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into your browser cache in order to display text and fonts correctly. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offering. If your browser does not support web fonts, a standard font will be used by your computer. For more information about Google Web Fonts, see  https://developers.google.com/fonts/faq  and in Google's privacy policy:  https://www.google.com/policies/privacy/

 

Use of social media plugins from Facebook

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Due to our legitimate interest in the analysis, optimization and operation of our online offer (in the sense of Art. 6 Para. 1 lit. f. DSGVO), this website uses the Facebook social plugin, which is provided by Facebook Inc. ( 1 Hacker Way, Menlo Park, California 94025, USA). The integration can be recognized by the Facebook logo or by the terms "Like", "Like", "Share" in the Facebook colors (blue and white). Information on all Facebook plugins can be found via the following link:  https://developers.facebook.com/docs/plugins/

Facebook Inc. complies with European data protection law and is certified under the Privacy Shield Agreement:  https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active  All data that you transmit to this website - such as inquiries or logins - cannot be read by third parties thanks to SSL encryption.

 

SSL encryption (HTTPS protocol)

 

In order to protect your transmitted data in the best possible way, the website operators use SSL encryption. You can recognize such encrypted connections by the prefix "https://" in the page link in the address line of your browser. Unencrypted pages are marked with "http://".

 

Your Rights and Assertion of Rights

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You have the rights set out below. You can assert this against us. To assert your claim, please use the above data or email us.

 

right of providing information

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You have the right to information as to whether we process personal data about you, for what purposes we process the data, which categories of personal data about you we process, to whom the data may have been forwarded, how long the data may be stored should be stored and what rights you are entitled to.

Right to Correct Data. You have the right to have inaccurate personal data concerning you that is stored by us corrected. You also have the right to have an incomplete data record stored by us supplemented by us.

 

deletion

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You can request us to erase your personal data if  

• the data has been processed unlawfully

• the purpose for which the data was collected has been achieved

• you have revoked your consent to data processing and there is no other legal basis for the processing

• we are subject to a legal obligation to delete the data 

• they are under 16 years old

• You have objected to the processing and there are no overriding legitimate grounds for the processing on our side.

 

Right to restriction of processing

 

You can ask us to restrict processing in the following cases. In these cases, we will block the data and will not process it further.

• If you dispute the accuracy of the personal data for the duration of our examination.

• If you have requested deletion and we cannot or may not carry out deletion. 

• If you need the data to assert claims, but we would be obliged to delete it because the purpose of the processing has been achieved.

• If you have raised an objection to the processing and no final decision has yet been made.

 

Objection to processing

 

If the processing of your personal data is based on legitimate interests on our part, you can object to the processing for reasons that arise from your particular situation.

Revocation of a given consent. If you have given us your consent to the processing of personal data, you can revoke your consent at any time. Please address your revocation to the above data or by email to us. 

Right of appeal to data protection supervision. You have the right to contact the supervisory authorities with a data protection complaint.  

 

Liability for content

 

As a service provider, we are responsible for our own content on these pages in accordance with general legislation. However, as a service provider, we are not obliged to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information according to general laws remain unaffected. However, liability in this regard is only possible from the point in time at which knowledge of a specific infringement of the law is known. As soon as we become aware of any violations of the law, we will remove this content immediately.

 

Liability for links

 

Our offer contains links to external websites over which we have no influence. Therefore we cannot assume any liability for this external content. The respective provider or operator of the pages is always responsible for the content of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal content was not recognizable at the time of linking.

However, a permanent control of the content of the linked pages is not reasonable without concrete evidence of an infringement. As soon as we become aware of legal violations, we will remove such links immediately.

 

copyright

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The content and works on these pages created by the site operators are subject to copyright. The duplication, editing, distribution and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use.

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Insofar as the content on this site was not created by the operator, the copyrights of third parties are observed. In particular contents of third parties are marked as such. Should you nevertheless become aware of a copyright infringement, we ask that you inform us accordingly. As soon as we become aware of legal violations, we will remove such content immediately.

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Data Protection Officer:

Putzer Anita, info@vanea-alprelax.com

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Updated: March 2022